February 8, 2008

Warrantech and support.com Give Consumers Increased Protection and Tech Support on PCs and Peripherals

BEDFORD, TX and REDWOOD CITY, CA—6 February 2008—Warrantech Corporation, a leading independent provider of service contracts and after-market warranties, announced today that support.com, a leader in tech support services, will integrate its remote tech services into Warrantech’s RepairMaster hardware service plans. This partnership enhances the value of RepairMaster by coupling premium technology support from support.com with Warrantech’s many hardware service plans, creating a unique set of service plans in the retail marketplace. Retailers will now be able to offer a range of warranty service plans that create a more complete solution set for their customers. RepairMaster’s enhanced offering with support.com will assist consumers to extend and maintain the life of their PCs as well as limit annual repair expenses.

A recent support.com research study found that consumers preferred personalized service, fast delivery and remote assistance as the ideal way to help solve PC related problems. Helping consumers avoid the time-intensive process of shipping their PCs to the manufacturer, inviting a stranger into the home, or relying on family and friends when computer problems arise, Warrantech and support.com are providing consumers a quick and convenient way to verify that their PC is protected and running optimally.

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