MGH Consulting, in partnership with the Reverse Logistics Association, has been tracking the warranty costs of 47 major companies in 7 key industry groups since 2002. This data has been extracted from the 10Q and 10K financial reports of US based organisations and gives some very useful metrics with which to benchmark your warranty operation.
This document is available, on an annual (calendar year) subscription basis, with the following membership discounts. Platinum Members…..100%..Cost..$0 Gold Members…........100%..Cost..$0 Silver Members…........50%..Cost..$498 Professional Members…30%..Cost..$697 Associate Members…..15%..Cost..$846 Student Members…....10%..Cost..$896
Discount will be provided as a rebate subsequent to purchase.
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