Telmar Uses ERP-Driven Business Rules That Increase RL Operational Efficiencies

Telmar Network Technology is a global leader in providing pre-owned voice, data, and optical equipment for both wireless and wireline networks. Telmar’s customers can realize 30-70% savings over new equipment by sourcing equipment from the secondary market. Telmar’s inventory is highly fluid, with rapid turnover and same-day delivery, as quality-certified equipment from over 100 of the industry's leading manufacturers moves through Telmar’s global warehouses.

"Availability is what drives our business, so our growth depends on our ability to source, screen, and test inventory and quickly post it for sale." said Telmar’s Andy Guarnera. Many truckloads of salvaged, exchanged, and pre-owned network equipment come into Telmar’s warehouses each week in a sophisticated, large-volume reverse logistics operation.  More...

Mark Your Calendars Now to Attend!

Join us this November for the Cell Phone Reverse Logistics Summit. Focusing on the cell phone, PDA and wireless handheld market.  More Info...

June 27-29, 2005

The premiere European Reverse Logistics Event is less than two weeks away! Don’t miss the opportunity to get up-to-date on industry best practices and network with the experts on reverse logistics and aftermarket supply chain. Register today for pre-conference workshops highlighting WEEE & RoHS, Successful Outsourcing, Six Sigma, Marketing & Selling Logistics and Best Practices. Visit www.rltshows.com for complete information on pre-conference workshops, event schedule and the attendee list.

RL Quote is a service of the Reverse Logistics Association that facilitates OEMs, ODMs, Retailers, Branded Product Companies, and Private Equity Firms seeking information. Through a Request for Information to a database of over 10,000 suppliers, RL Quote provides a connection to Third Party Service Providers of Reverse Logistics services.

RL Quote is a proprietary service of RLA to support the RFI process, 3PSP discovery, and 3PSP management. The RL Quote network supports over 100 Reverse Logistics processes including but not limited to: Repair, Refurbishing, Testing, Recycling, Asset Management, Call Center Support, Third Party Logistics, End-of-Life Manufacturing, and Contract Manufacturing.  More...

Christine Morrow – Publications Manager joins RLA from HP with 20 years experience.

Leveraging Technology in Reverse Logistics

Handling product returns is tricky. Assembling technology to help you effectively manage your Reverse Logistics is even trickier. The good news is that the technology changes over the past several years have resulted in some excellent opportunities to leverage technology to improve your Reverse Logistics processes.

Until recently, Reverse Logistics has not been very high on the priority list of most organizations. As a result, the people who are handling Reverse Logistics face many challenges.  Full Article...

Returned and distressed merchandise can clog a company's warehouse and tie up its capital. When these unplanned events occur, logistics managers seek solutions that combine simplicity with performance. They also seek third party vendors that will purchase their merchandise in "as is" condition and remarket them within pre-approved channels.

In summary, with shorter product lifecycles, global competition, and shrinking profit margins, logistics professionals need vendors that will perform--and not just promise.  More Info...

First Regional Workshop and Seminar a Success!

Attendees considered the event a unique opportunity to gain valuable knowledge, network, and communicate with industry professionals.
"I found the workshops and seminars to be a great opportunity to discuss best practices and real world experiences" said Dean Schiavone the Director Global Repair Operations at palmOne Inc.  More...

Reworking, Sorting, Retesting, Customer Complaints… these are more than just headaches or fires to put out. These are real costs affecting the bottom line. Studies have shown that these costs can be as great as 10-25% of revenue if they are not controlled and managed properly. These are just a few of the common costs that comprise a larger cost bucket known as Cost of Quality. A company would not dream of introducing a new product and setup a new manufacturing line without having some basic measure of the cost. So, why have a quality system and not measure its performance? It has been said that "what gets measured, gets done" so why not start measuring your company's Cost of Quality today. A reduction in Cost of Quality will directly affect the bottom line.

Managing Closed Loop Supply Chain Process and Reverse Logistics

New software and systems vendors focusing on the development of new infrastructure technology and systems to support the full closed loop supply chain and reverse logistics process have emerged in the last few years.  More...