Strategic Approaches to Returns Management In The Retail Channel

While the manufacturer organization in the consumer goods market is heavily concerned with new product development and introduction, as well as the manufacture and production of saleable goods, the general underlying assumption is that the responsibilities for sales and support to the ultimate customer are the responsibility of the distributor/retailer. In broad terms, there are three (3) major types of retail distribution channels.

In general, the retail organizations having the greatest incentive to fully manage their reverse logistics processes, are the major retail chains, since the mass merchandisers can essentially pass on the return process to the manufacturer/distributor...

• OEMs - Private Mini-Suites available to meet 3PSPs
• $10M - Printer OEM wants to meet five 3PSPs at the Show
• $50K - ATM Printer Repair – Scotland or UK

OEMs are hosting Mini-RFIs at RLT Quote to see whom to meet privately with at the show. OEMs are selecting from one-page responses from 3PSPs; and contacting 3PSPs to meet privately with top executives. There is no charge to the OEMs for the mini-suite, and they can customize the RFI to find the best companies to meet. The deadline for OEMs to reserve a suite to meet3PSPs is January 25, 2005.More

7 Steps to Successful Reverse Logistics Operations

How well are you managing your Reverse Logistics Operations? How do your operations people determine the best course of action for that pallet full of returned goods that just arrived?

Returns operations and processing is an emerging topic that has been neglected for a long time. There is no school for reverse logistics, no rules or methods, and no best practices or comparisons. How do we know WHAT we should be doing? How do we know HOW WELL we are doing?

Considering Medical Device Repair?

Do you have ISO9000? Have you considered meeting ISO13485 requirements for Medical Devices? Medical Device manufactures have to ensure their suppliers meet ISO13485 requirements, potentially through audits. Get a step ahead of your competition by obtaining ISO13485 certification. Stop by the JFR Innovation Group booth for more details.

Need More Time or Money?

Attend Effectively Implementing Six Sigma to learn how Six Sigma tools can be applied to reduce variation and waste. Attend the Balanced Scorecard and Cost of Quality seminar and receive custom software valued at $800. These seminars will be offered at the Reverse Logistics Conference and Expo in Las Vegas on Feb 1, register today. If you are unable to attend the workshop, stop by the JFR Innovation Group booth for more information.

There are only two weeks left to register for the largest Reverse Logistics Conference and Expo in the world! Go online and register at www.rltshows.com today. Stay at the Flamingo Hotel - the site of the Reverse Logistics Conference and Expo February 2005. This price is now guaranteed through February 1st, 2005. Book your room NOW! Call Reservations and request the group rate of $65/night for the Reverse Logistics Conference & Expo. Phone: +1 800-732-2111 Call the Flamingo Hotel directly and mention the Reverse Logistics Conference & Expo or