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Detailed analysis of the Americas high tech industry defines IT hardware as the most lucrative warranty market. The US dominates the Americas warranty market in most market sectors despite steep growth over the last 5 years from the emerging markets, particularly Brazil. Quantitative values, overviews of typical service offerings, growth forecasts, and leading companies are defined for seven market sectors.
Click HERE to order your copy of the Sizing the Warranty Market for the High Tech Industry - Part 1: Americas
MGH Consulting, in partnership with the Reverse Logistics Association, has been tracking the warranty costs of 47 major companies in 7 key industry groups since 2002.
This data has been extracted from financial reports of US based organizations and provides extremely useful metrics with which to benchmark your warranty operation.
Whether you are an OEM/ODM, Retailer or Third Party Service Provider, you need this information to evaluate your warranty performance compared to the top companies in your industry.
Click HERE to order your copy of the Market Tracker
The Reverse Logistics Association is conducting this survey to assess how various technologies are impacting reverse supply chain operations. Please take a few moments to complete this short survey.
Click HERE to take the survey.
Help us learn more about your Reverse Logistics processes, so that we may serve you better. Complete this short survey to enter drawing for an iPod™ Nano and a digital camera.
Click HERE to take the survey.
iPod is a registered trademark of Apple Computer, Inc. All rights reserved.

We are a trade association focused on Third Party Service Providers to whom OEMs, ODMs, Branded and Retail companies outsource. The Reverse Logistics Association monitors thousands of 3PSPs worldwide who are providing Aftermarket Supply Chain services, while supporting the outsourcing needs of OEM, ODM, Branded and Retail companies.
Today we support the following industries: High Tech/IT, Consumer Electronics, Automotive, Aviation, Medical/Pharmaceutical, Publishing, Apparel along with Food & Beverage. We monitor the RL process in Consumer Returns, Product Recalls and Service Logistics.
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